SIDAC Quality

Introduction
  Argentina is a pioneer in level-client service quality evaluation in electrical distribution systems. It was necessary to develop an application in order to provide processed information about technical service quality evaluation. Company management and the regional regulatory agency will utilize this information in order to improve the service quality.
Company Name
  ASINELSA S.A. Argentinean consulting firm specialized in engineering for electrical distribution companies with more than 20 clients in Latin America.
Business Need
  Calculation of technical service quality ratio and indexes based on the information from contingencies and operations on the network.
Solution
  An application that obtains information from the electrical GIS's (SIDAC) network operations database was developed. This database contains information about the interruptions in the high, medium and low-level voltage network. Extensive information validation and cross checking were of utmost importance. This solution was an integrated, scalable, multi tier and thin client approach. It was provided with user - roles concept based security and centralized administration.
Benefits
  The solution doesn't require high skilled human resources. The application permits to meet legal requirements from regulatory agencies. Also it provides useful information to improve the technical service provided by the company.
Technologies
 
  • Java RMI
  • Java, HTML
  • Java Web Start
  • O/R Mapping, SQL
  • Scenario
      Electrical GIS and Technical Service Quality Monitoring.


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